Shipping & Returns

 

  1. Refund Policy

    We are happy to credit or exchange any unopened goods within 14 days, provided we receive the goods in original condition. Returns will be approved at our discretion and all postage costs are to be incurred by the goods are damaged upon receipt, we will be unable to accept the goods for refund and they will be returned to you.
    Please email us your intention to return items and reason for the return and we will respond with instructions on how to proceed. Should you receive a faulty or damaged product, please contact us with your specific problem and we'll get back to you promptly."

  2. Shipping Policy

    We use Australia Post for the majority of our shipping.  We process all orders within 1 business. Within WA express postage usually takes 2 - 3 business days and standard postage 3 - 5 business days. For the rest of Australia express posts usually takes 3-5 business days and standard postage takes 5 - 7 business days.
    You can choose Standard or Express postage. You will receive your consignment number by eMail so you can track your item. Once you have received your consignment number you can track its delivery progress here.